To know more about how Trion Technology Solutions offerings can
expand your business services
capability and gain complete control
over your IT environment, contact
our Consultant today.
T2-Managed
Services Overview
initiate.
integrate.
implement.
Trion Technology Solutions Managed services help maximise the value and
performance of
your technology, while minimising expense and inconvenience. With tailored
service and support, low cost, and a single point of accountability, Trion
Services can provide you with fast, effective and business focused services
at any point in your IT operations.
Trion offers a complete suite of
IT services to assist you get
your systems up and running
quickly. Choose from any
applicable services to your
organisation which allows your
valuable IT resources to focus
on more strategic projects,
helping save both time and
effort. With a well defined SLA,
Trion's different support
response services are designed
to fit your unique business
needs. Get the level of security
for service and support that you
require for all of your systems.
Key Managed Services Offerings
Service Desk
Trion's Service Desk is guided by ITIL methodology offering a 24 x 7 x
365 service for IT support and management
Focal point for our end users to log, track service requests and
information on incident resolution
Consistent and efficient handling of service requests
Improved communication about calls
Increased business productivity
Server Management
Effective management of
servers, gain control by
reducing complexity,
increased flexibility and
reduced risks
Certified
team with vast expertise to
provide support
Trion's Service Desk as a
first point of contact for
all incidents
Well defined SLA's to meet
your organisation's
requirement
Increased
availability and security
Network Management
End to end solutions for implementing a flexible, scalable and secure
network for your organisation
Network consulting services including WAN, LAN, IP Connectivity and
cabling structure
Design, Implement and Integrate multisites utilising our best practices
framework
Improved continuous monitoring using state-of-the-art tools and provide
reports to management
Strong vendor relationship to ensure you obtain a cost effective
solution
Storage Management
Assessment, design, deploy and maintenance of complete storage
infrastructure
Expertise on wide spectrum of Storage platforms i.e. SAN, NAS from
vendors NetApp, EMC, Hitachi and strong vendor relationships
Generation on specialised reports for management
Improvement of disaster recovery and business continuity processes
Improved availability of critical information
Desktop Management
Effective utilisation through remote desktop management
Rollout Services - Effective development of Standard Operating
Environment for software and applications including virtualised
environment
Procurement services - supplier management, licensing management and
asset management
Effective desktop maintenance through OS upgrades, patch & upgrade
management, antivirus, backup and recovery services
Lifecycle management - from procurement to disposition of hardware
Security Management
Development of effective security strategies as per Trion's best
practices which reduces risks
Continuous monitoring and improvement services to ensure effectiveness
Implementation of security technologies including firewalls/VPN,
Anti-virus, Content filtering, Intrusion detection, Data loss and User
access prevention
Increased security incident responsiveness, scalability and flexibility
Reporting services including audit trails and log history
Benefits of T2-Managed Services
Increased productivity of IT
staff
End-to-end service cost
optimisation
Improved availability,
security and business
continuity
Automation of systems
Improved asset utilisation
and lifecycle management
Standardisation and
consolidation of your IT
infrastructure
